SBI Recruitment 2026-27 for Resolvers has been officially announced by the State Bank of India. A total of 105 vacancies are available for retired SBI officers who wish to be engaged on a contract basis under the Customer Experience Enhancement Department. Naukriya brings you the complete breakdown of this SBI Resolvers Notification 2026-27, including circle-wise vacancies, eligibility, remuneration, and how to apply online.
SBI Recruitment 2026-27 – Overview
| Particulars | Details |
|---|---|
| Organisation | State Bank of India (SBI) |
| Department | Customer Experience Enhancement Department |
| Name of the Post | Resolvers (Retired Officers on Contract Basis) |
| Post Date | 15-Apr-2026 |
| Total Vacancy | 105 |
| Application Mode | Online Only |
| Job Location | Circle Complaints Resolution Centre (CCRC) at respective LHOs (All India) |
| Pay Scale | Fixed Monthly Remuneration (Rs. 45,000 – Rs. 50,000) |
| Contract Period | Minimum 1 year – Maximum 3 years or till attaining 65 years (whichever is earlier) |
| Category | Bank Jobs |
Vacancy Details
The SBI Resolvers Vacancy 2026-27 will be filled on a circle-wise basis across 17 circles. The highest number of vacancies are in New Delhi (15), followed by Lucknow (13) and Patna (10). Below is the complete circle-wise vacancy distribution.
| Job Title | Organization | No of Vacancy |
|---|---|---|
| Resolver – Gandhinagar | State Bank of India | 6 |
| Resolver – Amaravati | State Bank of India | 3 |
| Resolver – Bengaluru | State Bank of India | 5 |
| Resolver – Bhopal | State Bank of India | 9 |
| Resolver – Bhubaneswar | State Bank of India | 2 |
| Resolver – Chandigarh | State Bank of India | 2 |
| Resolver – Chennai | State Bank of India | 5 |
| Resolver – New Delhi | State Bank of India | 15 |
| Resolver – Hyderabad | State Bank of India | 5 |
| Resolver – Jaipur | State Bank of India | 6 |
| Resolver – Kolkata | State Bank of India | 7 |
| Resolver – Lucknow | State Bank of India | 13 |
| Resolver – Maharashtra | State Bank of India | 4 |
| Resolver – Mumbai Metro | State Bank of India | 5 |
| Resolver – Guwahati | State Bank of India | 6 |
| Resolver – Patna | State Bank of India | 10 |
| Resolver – Thiruvananthapuram | State Bank of India | 2 |
Note: Vacancies are provisional and may vary. PwBD reservation is horizontal as per Government of India norms.
Age Limit
Since this engagement is exclusively for retired SBI officers, the age criterion is an upper ceiling rather than a minimum-maximum range.
| Criteria | Details |
|---|---|
| Maximum Age | 63 years as on 31-03-2026 |
| Maximum Engagement Age | Up to 65 years |
| Age Relaxation | As per Government of India rules for SC / ST / OBC / PwBD categories |
Application Fee
| Category | Fee Amount |
|---|---|
| All Categories | Nil (No fee required) |
Important Dates
Candidates should note down all the key dates associated with the SBI Apply Online process for Resolvers 2026-27. The registration window is short, so timely submission is essential.
| Event | Date |
|---|---|
| Publication of Advertisement | 15-04-2026 |
| Start of Online Registration | 15-04-2026 |
| Last Date to Submit Online Application | 05-05-2026 |
| Date of Interview / Medical Test | To be intimated by email |
| Contract Start Date | To be notified later |
Eligibility Criteria
This SBI Resolvers Recruitment 2026-27 is open exclusively to retired officers of the State Bank of India belonging to MMGS-II, MMGS-III, or SMGS-IV grades. No separate educational qualification is required. Preference will be given to officers who possess sufficient work experience, a deep knowledge of banking systems and procedures, and overall professional competence in the relevant area. Candidates must have retired on attaining superannuation at 60 years — those who left service through voluntary retirement, resignation, or suspension are not eligible (except under specific VR conditions detailed in the official notification). An unblemished service record, good health, and no pending CBI or law enforcement cases are mandatory. Officers who received a punishment of Censure or higher in their last five years of service are also ineligible.
About the Role – Resolvers
Resolvers engaged by the State Bank of India will be posted at Circle Complaints Resolution Centres (CCRCs) located at the respective Local Head Offices. Their primary responsibility will be to handle and resolve customer complaints and grievances in a time-bound manner, contributing to the bank’s customer experience enhancement objectives. This is a contractual engagement with a fixed monthly remuneration of Rs. 45,000 for MMGS-II and MMGS-III grade officers, and Rs. 50,000 for SMGS-IV grade officers. The remuneration is paid without prejudice to pension. No other benefits such as HRA, PF, gratuity, or perquisites are payable during the contract period. The bank reserves the right to post selected candidates anywhere in India depending on operational requirements.
How to Apply for SBI Recruitment 2026-27
- Visit the official SBI careers portal at https://sbi.bank.in/web/careers/current-openings.
- Locate and click on Advertisement No. CRPD/RS/2026-27/06 for the Resolvers engagement.
- Register yourself using a valid email ID and mobile number to obtain your login credentials.
- Log in and fill the online application form with your personal, service, and retirement details carefully.
- Upload scanned copies of your recent photograph, signature, brief particulars of last 10 years’ experience (in PDF format), ID proof, date of birth proof, and category certificate (EWS / SC / ST / OBC / PwBD, if applicable).
- Review all entries in the application form before final submission to avoid errors.
- Submit the completed application form online within the last date.
- Take a printout of the submitted application and confirmation page for future reference.
Important Links
| Important Job Update | Action |
|---|---|
| Apply Online for SBI Resolvers Recruitment 2026-27. | Apply |
| Download the official SBI recruitment notification PDF. | Download |
| Visit the official SBI careers website. | Visit |
Selection Process
The selection process for SBI Resolvers Recruitment 2026-27 consists of two stages — shortlisting followed by an interview. Shortlisting will be done based on eligibility, relevant experience, and the performance track record of the retired officer. Shortlisted candidates will be called for an interview carrying 100 marks, with qualifying marks to be decided by the bank. A merit list will be prepared circle-wise and category-wise. Final selection is subject to the candidate being declared medically fit as per the bank’s requirements.
Documents Required
- Recent passport-size photograph (scanned)
- Scanned signature
- Brief particulars of last 10 years of experience (PDF format)
- Valid ID proof (Aadhaar Card, PAN Card, Passport, or Voter ID)
- Proof of date of birth
- EWS / SC / ST / OBC / PwBD certificate (if applicable)
- Retirement and service record documents
Quick Summary
State Bank of India has released the SBI Resolvers Recruitment 2026-27 notification for 105 Resolver posts across 17 circles on a contract basis. Online registration is open from 15-04-2026 to 05-05-2026. The engagement is exclusively for retired SBI officers of MMGS-II, MMGS-III, and SMGS-IV grades, with a fixed monthly remuneration of Rs. 45,000 to Rs. 50,000. No application fee is required. For more such updates, keep visiting Naukriya.
Disclaimer: Candidates are requested to read the official notification carefully before applying. In case of any discrepancy, the details mentioned in the official notification will prevail.
